"Our core service ops processes run on Next Matter, and coordination between HQ and field workers is now fully automated. This got rid of so much time wasted on chat.
"We couldn’t live without Next Matter - seriously! Super easy to use for everyone on the team after a short onboarding and easy to configure when we need changes."
“Engineers would take a year to build a process—with Next Matter, it was delivered in under a month. We needed speed without sacrificing quality, so they became our go-to.”
“Managing processes manually was a quality & compliance risk. With Next Matter, we now run customer onboarding at scale and never miss a critical step.”
“With Next Matter, we can provide a single digital view of all tasks and processes between Ocorian and client teams, with real-time collaboration across transparent process steps.”