Driving your operations, today and tomorrow

WHY NEXT MATTER?

Our philosophy is simple – in operations, you always need to be looking forward. We designed Next Matter to be a platform for teams to operate more efficiently, amaze customers, and build the foundation for long-term success.

WHY NEXT MATTER

Why operations teams choose Next Matter

HOME FOR OPERATIONS

All-in-one operations platform

Do it all with one platform for managing and carrying out operations, coordinating workflows, automating tasks, tracking performance and more.

NO CODE PROCESS BUILDER

Implement fast, without IT

Build custom, digital processes to your exact use case requirements, and go live fast with no coding required.

Next Matter workflow building example

FLEXIBLE INTEGRATIONS

Connects with all your systems

Integrate all your tools and systems, automate tasks, and drive multi-system workflows from within Next Matter.

OPERATIONS TOOLS AND APPS

The right tools for every job

Next Matter processes are equipped for operations, including:

Customer form builder
Barcode scanning
eSignature capture
Decision steps
Escalations

and more...
Next Matter features examples
Automations for more efficiency

WORKFLOW AUTOMATION

Automations for more efficiency

Automate manual coordination work like handovers, decisions and approvals, data references, notifications and more.

CONNECTED OPERATIONS

Keep everyone on track

Keep everyone in the loop, including your internal teams, and external parties like customers, suppliers and partners.

PROCESS OPTIMIZATION

Deliver better experiences

See the whole operations picture in real-time. Make smarter decisions, and optimize processes to deliver better results.

MEET YOUR OPERATIONS EXPERT

Scale up your operations – we’ll make sure of it

A Next Matter Operations Expert works with customers to create value fast, and accelerate adoption. Improving processes is just the first step.

Our experts speak operations. They support you with planning, organizing, roll-out and help you to tackle any technical challenges along the way.

What you can expect:

A dedicated partner with management consulting and technical experience
A personalized implementation and onboarding plan
Technical support for integration and platform design
Guided rollout and onboarding sessions for teams
Next Matter experts
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CUSTOMER REVIEWS

World-class workflows,
loved by customers

Customers love Next Matter workflows, integrations, and top-rated customer success. And we’re releasing new features for our customers every week!

Start automating in Next Matter today

TRY IT FREE