The Next Matter Blog

In spite of the myriad benefits of digital operations, the fact remains: business digitization is demonstrably hard. Last year, businesses spent $1.3 trillion dollars on digital transformation, and that number is expected to reach $2.3 trillion by 2023. Why does business digitization fail?

Apart from the massive headache, lack of productivity, and potential compliance risk, if you don’t have an integrated supplier onboarding process in place, you’re probably not getting the most out of your supplier relationships.

No one would turn down buying (or renting) a drill if they needed to bore a hole. So why is it that in the corporate world, new digital tools are still met with such aversion? And are your business operations suffering as a result?

There are numerous examples of digitization in business today, as there have been for decades. But the process of business digitization is still widely misunderstood. And it's causing the vast majority of digital transformation initiatives to fail.

There are a multitude of Process and Workflow Management solutions available on the market. And – it goes without saying – not every tool is the built same, or created equal.

This everyday operations email is costing your business hundreds of dollars each time it's sent – and your operations organization is probably sending it a dozen times per week.

Every leader knows that effective process management is critical to the success of the business. And yet, somehow, it ends up at the bottom of the to-do list. And that’s costing you a lot more than you think.

To appreciate the full impact of digitization on work and process management, it’s helpful to consider the actual meaning of work itself. How do we define “work” in business today, and how has work evolved to fit into a fully-digitized framework?

The SaaS market is flooded with tools and solutions offering to help companies with work and process management. But there are some major functional differences between these tools, which could be the difference between a good investment and a horrible one.

Even prior to the onset of the Covid-19 pandemic, operations teams across industries were moving rapidly to digitize both internal and external operations processes. But only a minority of them have succeeded. What's holding them back?

For business operations to succeed, it requires a very specific leadership profile, defined by a higher degree of adaptability, greater resilience to rapid change, and a do-it-yourself attitude when it comes to making critical improvements.

Whether you’re hitting your OKRs every time, 50% of the time, or almost never, you’ll notice a consistently positive, upward trajectory in your operational performance.

After two days of inspiration and introspection, we realized the most important business objective of them all: to stay connected with each other.