Next Matter

November 17, 2022

SOC 2 Compliance: What is it, and why does it matter?

Excellent organizational practices and security are always a primary concern because our platform is also used to automate highly sensitive core operations processes within an organization. In this article, we’ll cover the full details of what the SOC 2 certification means, how it’s different from GDPR, what the testing was like, when re-evaluations will happen, and even how Next Matter can be used for your compliance needs.

Tassilo Karunarathna

Company Updates

minutes

November 9, 2022

Next Matter offsites: building a foundation for our values, purpose, and culture

Want to know what it's like to experience an offsite Next Matter style? In this article, we'll walk you through our offsite hosting journey from the virtual world into the physical one, all while defining our purpose as well as company values with exciting locations like Vienna, Barcelona, and Berlin. Let's get started!

Product Management for Internal Tools: the Secret Weapon to Great Business Operations

Product managers for internal tools have been around for over a decade, but companies are hiring for these roles more now than ever. We look at where this function came from, and what role no-code/low-code solutions can play in the success of internal tools.

Luke Walker

Business Digitization

minutes

January 3, 2022

The Operations Automation Playbook (2022 edition)

This 73-page eBook is a step-by-step guide for operations leaders seeking to implement reliable automation, win back time, resources, revenue, and ultimately, their piece of mind.

The good, the bad, and the ugly of customer onboarding + 5 immediate steps toward getting it right

Customer onboarding is a "make or break" piece of successful business operations, but so many companies fail to get it right. Why is that, and how can you fix it?

How to streamline business processes for high-growth – 5 key areas to unlock improvements

High-growth companies don't have the time for traditional BPM. Instead, here's how growth-stage teams can improve their processes faster by looking at 5 key areas.

The Operations Leader's Toolkit: 17 Essential Operations Tools For Fast-Growing Businesses

A list of the 17 best software tools for operations teams in fast-growing businesses needing to scale their operations and see results fast.

What Is Business Process Management? [For Operations Leaders]

BPM is highly relevant for businesses of all sizes. Especially for operations – the "life-force" processes of the business – a solid understanding of BPM is strongly recommended in order to help you optimize your processes and scale your operations. Here’s a brief guide to business processes management for operations leaders.

The 5 Must-Have Features of your Process Automation Application in 2021

There are a multitude of Process and Workflow Management solutions available on the market. And – it goes without saying – not every tool is the built same, or created equal.

3 Customer-Facing Processes Every Insurtech Business Needs To Automate Today

Here are three processes that insurtech operations teams need to automate today at a bare minimum in order to retain their customers and stay competitive in the marketplace.

The State of Digital Operations 2021: An Overview

Even prior to the onset of the Covid-19 pandemic, operations teams across industries were moving rapidly to digitize both internal and external operations processes. But only a minority of them have succeeded. What's holding them back?

3 Insurtech Operations Trends You Need To Know About in 2021

Operations teams and their processes are central to the success (or failure) of insurtech companies. Here are the top tech trends insurtech operations teams need in order to stay competitive in 2021.

Automation Tools for Fintech Operations – Which Do You Need?

Whether you’re a fintech business leader, an IT engineer, or an operations manager in the middle, here’s an overview of automation options that might help you.

5 Huge Risks Facing Fintech Operations – and What You Can Do About Them

It’s in real-time operations management where fintech teams face the most exposure, and where 99% of the most costly mistakes happen.

Scaling Operations in a Fast-Growing Business - 3 Key Success Factors

If you’re reading this, then you probably already have (or will soon have) an operations problem. How to set up your business operations to meet rapid growth head-on, and build sustainable, scalable processes for the long-term future?

How to Pitch Operations Automation at Your Organization (Part I)

You’re probably understand the value of no-code operations automation. But how do you help others in your company to understand it too? Regardless of where you work, here’s how to start positioning automation at your company for the best chance of getting approval (and praise!).

Luke Walker

Business Digitization

minutes

February 19, 2021

How to Implement Process Automation in 3 Steps – [Operations Automation 101, Part II]

The status quo of email-based process management is killing your organizational effectiveness. Here's how you can automate operations process management in 3 easy steps.

Operations Automation 101 – What is it and When Do I Need It?

Everything you need to know about operations automation: what it is, when to use it, and how to get started.

Why Business Automation Projects Fail – and How To Avoid It

Growth-stage businesses can't afford the failures and dragged-out timelines of traditional IT project management. Here's what you need to know in order to avoid that, and get real, fast return on your automation investments.

Luke Walker

Business Digitization

minutes

January 26, 2021

The Key Business Operations You Need to Automate in 2021

Regardless of which industry you’re in, here are five key processes that every operations team should automate, to save massive resources and get the biggest return on automation.

5 Ways Process Automation Helps Growth-Stage Businesses Scale Operations

The operations team plays a crucial role in making sure that your organization’s most important processes run smoothly. Here are 5 ways process automation tools help can help to bring your operations to scale (without breaking!).

Maintaining Deep Connection at Work – 5 Key Takeaways from the Next Matter Offsite

After two days of inspiration and introspection, we realized the most important business objective of them all: to stay connected with each other.

How to Set (and Crush) OKRs for Operations

Whether you’re hitting your OKRs every time, 50% of the time, or almost never, you’ll notice a consistently positive, upward trajectory in your operational performance.

Effective Operations Leaders Do These 3 Things Naturally

For business operations to succeed, it requires a very specific leadership profile, defined by a higher degree of adaptability, greater resilience to rapid change, and a do-it-yourself attitude when it comes to making critical improvements.

The True Cost of Email Coordination (that Your Business Can't Afford)

This everyday operations email is costing your business hundreds of dollars each time it's sent – and your operations organization is probably sending it a dozen times per week.

5 Ways to Bulletproof your Supplier Onboarding Process

Apart from the massive headache, lack of productivity, and potential compliance risk, if you don’t have an integrated supplier onboarding process in place, you’re probably not getting the most out of your supplier relationships.

What Poor Process Management Is Actually Costing You

Every leader knows that effective process management is critical to the success of the business. And yet, somehow, it ends up at the bottom of the to-do list. And that’s costing you a lot more than you think.

Not Another SaaS Tool – How SaaS Skepticism Could Be Killing Your Business Operations

No one would turn down buying (or renting) a drill if they needed to bore a hole. So why is it that in the corporate world, new digital tools are still met with such aversion? And are your business operations suffering as a result?

Luke Walker

Business Digitization

minutes

September 8, 2020

3 Ways Your Company Probably Failed to Build Digital Operations

In spite of the myriad benefits of digital operations, the fact remains: business digitization is demonstrably hard. Last year, businesses spent $1.3 trillion dollars on digital transformation, and that number is expected to reach $2.3 trillion by 2023. Why does business digitization fail?

Work Management Tools vs. Process Management Tools: How to Make the Right Choice

The SaaS market is flooded with tools and solutions offering to help companies with work and process management. But there are some major functional differences between these tools, which could be the difference between a good investment and a horrible one.

The 5 Most Common (Dangerous) Misconceptions About Business Digitization

There are numerous examples of digitization in business today, as there have been for decades. But the process of business digitization is still widely misunderstood. And it's causing the vast majority of digital transformation initiatives to fail.

Jan Hugenroth

Business Digitization

minutes

August 6, 2020

What “Work” Actually Means - and Why It Matters for Process Management

To appreciate the full impact of digitization on work and process management, it’s helpful to consider the actual meaning of work itself. How do we define “work” in business today, and how has work evolved to fit into a fully-digitized framework?

Tassilo Karunarathna

Process Management

minutes

The Next Matter Blog

SOC 2 Compliance: What is it, and why does it matter?

Next Matter offsites: building a foundation for our values, purpose, and culture

An introduction to operations orchestration

A note from the Founder: Announcing Next Matter’s $16m Series A funding round

3 immediate automation opportunities for insurance companies in 2022

Product Management for Internal Tools: the Secret Weapon to Great Business Operations

The Operations Automation Playbook (2022 edition)

The good, the bad, and the ugly of customer onboarding + 5 immediate steps toward getting it right

How to streamline business processes for high-growth – 5 key areas to unlock improvements

The Operations Leader's Toolkit: 17 Essential Operations Tools For Fast-Growing Businesses

What Is Business Process Management? [For Operations Leaders]

The 5 Must-Have Features of your Process Automation Application in 2021

3 Customer-Facing Processes Every Insurtech Business Needs To Automate Today

The State of Digital Operations 2021: An Overview

3 Insurtech Operations Trends You Need To Know About in 2021

Automation Tools for Fintech Operations – Which Do You Need?

5 Huge Risks Facing Fintech Operations – and What You Can Do About Them

Scaling Operations in a Fast-Growing Business - 3 Key Success Factors

How to Pitch Operations Automation at Your Organization (Part I)

How to Implement Process Automation in 3 Steps – [Operations Automation 101, Part II]

Operations Automation 101 – What is it and When Do I Need It?

Why Business Automation Projects Fail – and How To Avoid It

The Key Business Operations You Need to Automate in 2021

5 Ways Process Automation Helps Growth-Stage Businesses Scale Operations

Maintaining Deep Connection at Work – 5 Key Takeaways from the Next Matter Offsite

How to Set (and Crush) OKRs for Operations

Effective Operations Leaders Do These 3 Things Naturally

The True Cost of Email Coordination (that Your Business Can't Afford)

5 Ways to Bulletproof your Supplier Onboarding Process

What Poor Process Management Is Actually Costing You

Not Another SaaS Tool – How SaaS Skepticism Could Be Killing Your Business Operations

3 Ways Your Company Probably Failed to Build Digital Operations

Work Management Tools vs. Process Management Tools: How to Make the Right Choice

The 5 Most Common (Dangerous) Misconceptions About Business Digitization

What “Work” Actually Means - and Why It Matters for Process Management

Automate your operations with Next Matter.

Get operations strategy and automation hacks delivered to your inbox – every week!