Workflows built for complex jobs

Workflow automation to make complex processes run like clockwork. Secure, powerful, and easy-to-use.

Getting Complex Work DoNE RIGHT At

Workflow automation solutions for Customer Service, Compliance, & Operations

Whether enhancing customer experiences, making processes compliant, or scaling critical ops – build the workflow on Next Matter, and trust that it's done right every time.

Customer STORIES

Companies deal with complex using Next Matter


Why customers trust Next Matter for their most complex workflows

Reliable when things go big

Run thousands of workflows with tens of thousands of automated steps in parallel. That’s a lot mistakes avoided.

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Customizable when things get weird

That one-of-a-kind integration with DHL? Yes we support it, and we’ll help you set it up too.

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More than a platform when things go wrong

Our Operations Experts are not your usual CS team. They’re solutions engineers with an addiction to operational excellence, and helping you achieve it.

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Fast when things need to be done fast

Complex, automated workflows go-live in hours – not months. Build fast, iterate on-the-fly with no-code, and make improvements as the learnings come in.