PRICING

Complex workflows.
Simple pricing.

EURUSD
Starter
Basic systems & teams
Growth
Omnichannel & compliance
MOST POPULAR
Professional
Security & scale
Enterprise
Custom volume & complexity

€625

platform fee / month
+
€19
/ user / month
Plan includes 3 workflows.
Included:
Volume
3 workflows
500 runs / workflow / month
Unlimited automated steps
Unlimited guest users
Capabilities
No-code integrations
Visual builder
Conditional actions
Webhook triggers
Internal Portals
Unlimited guest forms
Audit logging
Live tracking and reporting
Support
Onboarding and Self-serve

€2,950

platform fee / month
+
€29
/ user / month
Plan includes unlimited workflows.
Or start with 5 workflows from 
€1,250 / month.
Everything in Starter, plus:
Volume
Unlimited workflows
5,000+ runs / workflow / month
Capabilities
Next Matter API and REST
External Portals
CRM Sidebars
Interdependent workflows
AI workflow tools
Role-based access
Traceability and versioning
Google SSO
Advanced analytics exports
Support
Dedicated workflow expert

€7,500

platform fee / month
+
€49
/ user / month
Plan includes unlimited workflows.
Or start with 5 workflows from 
€5,000 / month.
Everything in Growth, plus:
Volume
10,000+ runs / workflow / month
Capabilities
Enterprise integrations
White label
Microsoft/Okta SSO
Custom analytics
Bulk launches
3 year data retention
Support
Dedicated success team

Custom

platform fee / month
+
Custom per user price
Everything in Professional, plus:
Volume
Custom workflow runs
Custom API call limits
Capabilities
Custom email domains
Custom workspace domains
SCIM provisioning
Multilingual UI
Custom data retention
Support
Custom
Get a quote from our Sales Lead, Philippe
Starter
Basic systems & teams

€625

platform fee / month
+
€19
/ user / month
Included:
3 workflows
500 runs / workflow / month
Unlimited automated steps
Unlimited guest users
Visual builder
Conditional actions
No-code integrations
Onboarding and self-serve support
Growth
Omnichannel & compliance

€2,950

platform fee / month
+
€29
/ user / month
Plan includes unlimited workflows.
Or start with 5 workflows from 
€1,250 / month.
Everything in Starter, plus:
Unlimited workflows
5,000+ runs / workflow / month
Next Matter API and REST
CRM Sidebars
Traceability and versioning
External Portals
Role based access
Dedicated workflow expert
MOST POPULAR
Professional
Omnichannel & compliance

€7,500

platform fee / month
+
€49
/ user / month
Plan includes unlimited workflows.
Or start with 5 workflows from 
€5,000 / month.
Everything in Growth, plus:
10,000+ runs / workflow / month
Enterprise integrations
More SSO options (e.g. Microsoft, Okta)
White label
Custom analytics
3 year data retention
Dedicated success team
Enterprise
Custom volume & complexity

Custom

platform fee / month
+
Custom per user price
Everything in Professional, plus:
Custom workflow runs
Custom API call limits
Custom data retention
Custom email domains
Custom workspace domains
Custom support plan
Starter
Basic systems & teams
Growth
Omnichannel & compliance
MOST POPULAR
Professional
Security & scale
Enterprise
Custom volume & complexity

$625

platform fee / month
+
$19
/ user / month
Plan includes 3 workflows.
Included:
Volume
3 workflows
500 runs / workflow / month
Unlimited automated steps
Unlimited guest users
Capabilities
No-code integrations
Visual builder
Conditional actions
Webhook triggers
Internal Portals
Unlimited guest forms
Audit logging
Live tracking and reporting
Support
Onboarding and Self-serve

$2,950

platform fee / month
+
$29
/ user / month
Plan includes unlimited workflows.
Or start with 5 workflows from 
$1,250 / month.
Everything in Starter, plus:
Volume
Unlimited workflows
5,000+ runs / workflow / month
Capabilities
Next Matter API and REST
External Portals
CRM Sidebars
Interdependent workflows
AI workflow tools
Role-based access
Traceability and versioning
Google SSO
Advanced analytics exports
Support
Dedicated workflow expert

$7,500

platform fee / month
+
$49
/ user / month
Plan includes unlimited workflows.
Or start with 5 workflows from 
$5,000 / month.
Everything in Growth, plus:
Volume
10,000+ runs / workflow / month
Capabilities
Enterprise integrations
White label
Microsoft/Okta SSO
Custom analytics
Bulk launches
3 year data retention
Support
Dedicated success team

Custom

platform fee / month
+
Custom per user price
Everything in Professional, plus:
Volume
Custom workflow runs
Custom API call limits
Capabilities
Custom email domains
Custom workspace domains
SCIM provisioning
Multilingual UI
Custom data retention
Support
Custom
Get a quote from our Sales Lead, Philippe
Starter
Basic systems & teams

$625

platform fee / month
+
$19
/ user / month
Included:
3 workflows
500 runs / workflow / month
Unlimited automated steps
Unlimited guest users
Visual builder
No-code integrations
Conditional actions
Onboarding and self-serve support
Growth
Omnichannel & compliance

$2,950

platform fee / month
+
$29
/ user / month
Plan includes unlimited workflows.
Or start with 5 workflows from 
$1,250 / month.
Everything in Starter, plus:
Unlimited workflows
5,000+ runs/ workflow / month
Next Matter API and REST
CRM Sidebars
External Portals
Role based access
Traceability and versioning
Dedicated workflow expert
MOST POPULAR
Professional
Omnichannel & compliance

$7,500

platform fee / month
+
$49
/ user / month
Plan includes unlimited workflows.
Or start with 5 workflows from 
$5,000 / month.
Everything in Growth, plus:
10,000+ runs / workflow / month
Enterprise integrations
More SSO options (e.g. Microsoft, Okta)
Custom analytics
White label
3 year data retention
Dedicated success team
Enterprise
Custom volume & complexity

Custom

platform fee / month
+
Custom per user price
Everything in Professional, plus:
Custom workflow runs
Custom API call limits
Custom data retention
Custom email domains
Custom workspace domains
Custom support plan

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Start with a template

Frequently Asked Questions

What’s the difference between Users and Guests?

Guests are unlimited and free. They can interact with your workflows by providing input through Next Matter forms, accessing external portals for self-service workflows, and receiving updates via integrated communication channels.

Users, on the other hand, have full access to all platform capabilities. Depending on the permissions you assign, they can create, trigger, manage, and track workflows, or simply perform specific tasks within those workflows. You have complete control over what each user can do, ensuring flexibility and security in managing your operations.

Why is there a fixed platform fee in addition to a per-user fee?

Our pricing structure is designed to keep costs predictable as your business grows in complexity and volume. The fixed platform fee provides essential capabilities without extra charges for features you don't need, ensuring a smooth initial setup. As your requirements expand, this approach prevents costs from becoming a barrier to further automation. The per-user fee, on the other hand, corresponds to the number of actual users who need full platform access. Unlimited guest access also allows you to scale operations without incurring additional fees, keeping overall costs manageable.

What is a workflow run, and why does each plan offer a different number of them?

In most automation platforms, pricing is based on the number of tasks. Next Matter differs by focusing on complex workflows, which may include unlimited free tasks or steps. Each complete execution of a workflow, from start to finish, is counted as one workflow run. Our various plans offer specific amounts of workflow runs per month to match your needs, ensuring you pay only for what you require while accommodating peak times. This model allows you to scale operations efficiently and cost-effectively, without incurring extra costs due to workflow complexity.

What if I have more questions?

Easy! You can book a meeting here so we go through your needs, show you the platform and find the right plan for your operations. Alternatively you can read more about certain features in the help centre.