USE CASE

B2B Onboarding: Partners & Customers

Transform complex onboarding into a personalized workflow that eliminates coordination overhead, and enable self-service with custom client portals.

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Customer Service
Customer Service
Customer Service
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Standardize your onboarding process

Simplify B2B onboarding complexity. Design a tailor-fit workflow that eliminates errors and gets customers onboarded quickly & smoothly.

Boost customer engagement

Only 29% of B2B customers feel fully engaged during onboarding. Automate communication grunt work, and design a user experience the customers love instead.

Enable self-service

70% of customers prefer self-service onboarding. Portals offer a secure & personalized way for customers to complete onboarding tasks and access your services on their own.

Complex B2B Onboarding – made incredibly simple

Design a workflow that integrates with your database & tools, and manages onboarding without coordination overhead. Add in a custom client portal to give new customers or partners secure access to run workflows on their own.

Simplify complex onboarding for everyone

Design your b2b onboarding for simplicity and standardize the user journey

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Design custom, branded no-code forms that can be accessed externally

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Conduct submission reviews, capture and log decisions automatically

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Prescribe conditional action pathways based on inputs

Give relationship managers visibility and control

Make life easy for customer success & partnership managers, with full visibility over the entire onboarding and a lot more

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Track onboarding progress in real-time. Customize views, add deadlines, and create reports

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Nudge coworkers or teams, and collaborate to resolve tasks

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Redelegate singular tasks or relationship management with a single click

Automate key onboarding touchpoints

Deliver the right onboarding communications every time without writing an email

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Design automated email templates including data references, links & attachments

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Send with no-code email steps, or integrate your own email domain

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Include automated SMS, WhatsApp, and other chat format messages

Make customers & partners autonomous

Provide secure access to the workflows your new onboards need in order to self-serve

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Build your portal on-brand and on-message

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Include onboarding & self-service workflows

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Assign Light Users, who can only access the portals you share with them

Ready to level-up your onboarding experience?

We'd love to schedule a personalized demo session with you, and show how your B2B Onboarding can run autopilot.

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