Use cases

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All
Delivery Services
Hub Operations
Delivery Operations
Courier Operations
Delivery Services Customer Service Operations
Venture Capital and Private Equity
Investor Operations
Investment Operations
Reporting Operations
Compliance and Legal Operations
Retail and Ecommerce
Assortment Operations
Logistics and Warehouse Operations
Retail Customer Service Operations
In-Store and Point-of-Sale Operations
Marketplace
No items found.
Financial Services
Account and Transaction Operations
Customer Service Operations
Compliance Operations
Rental and Fleet Services
Delivery Services
Other
No items found.
Referral program execution (e.g. refer a friend)

Process referral program participation and credits in a simple workflow

Delivery Services
Delivery Services Customer Service Operations
Credit Voucher Management

Create, assign, and issue credit voucher for your customers

Delivery Services
Delivery Services Customer Service Operations
Incomplete Order Investigation and Resolution

Resolve incomplete order investigations in a standardized workflow including managerial decision

Delivery Services
Delivery Services Customer Service Operations
Complaints Management

Receive and process inbound customer complaints

Delivery Services
Delivery Services Customer Service Operations
Courier / Rider / Driver Assignment and Dispatching

Assign and dispatch your drivers using an automated workflow in Next Matter

Delivery Services
Delivery Operations
Live Destination Clarification

Build an automated workflow for customers to confirm delivery destination in the course of an open order

Delivery Services
Delivery Operations
Order Delivery and Receipt Confirmation

Create an automated application for your entire order delivery and receipt confirmation process

Delivery Services
Delivery Operations
Partner Campaign Invoicing

Create and send invoices for partner campaigns with this automated process

Delivery Services
Hub Operations
Daily Closing Checklist

Streamline daily closing procedured with checklists and automated steps

Delivery Services
Hub Operations
Campaign Material Creation

Create campaign materials with streamlined coordination across teams and automated campaign data management

Delivery Services
Hub Operations
Inbound Shipment Handling (Delivery Services)

Receive and process inbound shipments end-to-end

Delivery Services
Hub Operations
SKU Removal Process

Remove SKUs in batches with an automated workflow

Delivery Services
Hub Operations
Vehicle Purchase and Registration

Purchase, register, and launch new vehicles into your fleet

Delivery Services
Hub Operations
SKU Addition Process

Add SKUs to your products in batches, the automated way

Delivery Services
Hub Operations
Hub Opening

Open new delivery hubs with a streamline, end-to-end process, including every stakeholder

Delivery Services
Hub Operations
Partner / Supplier Onboarding

Streamline partner and supplier onboarding end-to-end

Delivery Services
Hub Operations
Vehicle Repair Request Management

Manage and process vehicle repair requests in an automated workflow

Delivery Services
Courier Operations
Equipment Request Management

Manage and process equipment requests in an automated workflow

Delivery Services
Courier Operations
Courier / Rider / Driver Offboarding

Offboard couriers/drivers/riders in a streamlined workflow, end-to-end, including documentation

Delivery Services
Courier Operations
Courier / Rider / Driver Onboarding

Onboard couriers/drivers/riders in a streamlined workflow, end-to-end, including documentation

Delivery Services
Courier Operations
Courier / Rider / Driver Application Management

Receive and process courier/driver/rider applications in a streamlined workflow with auto-documentation

Delivery Services
Courier Operations

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