Use cases

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Customer Service Automation
B2B Onboarding – Partners & Customers

Transform complex B2B onboarding into a simple automated workflow & leverage portals to enable self-service

Customer Service Automation
Retail Customer Service Operations
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Customer Service Automation
Repair Request Management

Submit and carry out internal repair requests with automated instructions and checklists

Customer Service Automation
Retail & Ecommerce
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Retail & Ecommerce
Partner Campaign Management

Orchestrate and launch campaigns for partners, with stakeholders aligned and handovers automated

Retail & Ecommerce
Retail Customer Service Operations
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Retail & Ecommerce
Service and Warranty Management

Manage service and warranty requests to take the guess work out of customer support

Retail & Ecommerce
Retail Customer Service Operations
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Retail & Ecommerce
Credit Voucher Management

Create and apply credit vouchers to customer orders and accounts in seconds

Retail & Ecommerce
Retail Customer Service Operations
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Customer Service Automation
Feedback Collection

Collect customer feedback with this survey process, using custom forms, email or SMS integration

Customer Service Automation
Retail & Ecommerce
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Customer Service Automation
Purchase / Checkout

A customizable application to digitize your customer- and internal-facing purchase and checkout process

Customer Service Automation
Retail & Ecommerce
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