Use cases

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Customer Service Automation
Repair Request Management

Submit and carry out internal repair requests with automated instructions and checklists

Customer Service Automation
Retail & Ecommerce
View use case
Arrow right icon
Retail & Ecommerce
Quality Checklists

Streamline daily quality checks (e.g. daily store opening, closing execution, and tracking)

Retail & Ecommerce
In-Store & Point-of-Sale Operations
View use case
Arrow right icon
Retail & Ecommerce
Trade Show Planning

Plan, coordinate, and carry out trade shows and events with clear-cut steps and automated team communication

Retail & Ecommerce
In-Store & Point-of-Sale Operations
View use case
Arrow right icon
Retail & Ecommerce
Store Onboarding

Onboard new stores and teams for your own locations or partner locations

Retail & Ecommerce
In-Store & Point-of-Sale Operations
View use case
Arrow right icon
Retail & Ecommerce
Regular Cleaning

Manage and carry out your regular cleaning process with automated checkists and coordination steps

Retail & Ecommerce
In-Store & Point-of-Sale Operations
View use case
Arrow right icon
Retail & Ecommerce
Campaign Creation Workflow

Create ecommerce product campaigns with streamlined coordination across teams and automated campaign data management

Retail & Ecommerce
In-Store & Point-of-Sale Operations
View use case
Arrow right icon
Customer Service Automation
Feedback Collection

Collect customer feedback with this survey process, using custom forms, email or SMS integration

Customer Service Automation
Retail & Ecommerce
View use case
Arrow right icon
Retail & Ecommerce
Shelf / POS Replenishment / Restocking

Automate and carry out Shelf/POS restocking with no manual coordination

Retail & Ecommerce
In-Store & Point-of-Sale Operations
View use case
Arrow right icon
Customer Service Automation
Purchase / Checkout

A customizable application to digitize your customer- and internal-facing purchase and checkout process

Customer Service Automation
Retail & Ecommerce
View use case
Arrow right icon

Start automating in Next Matter today

TRY IT FREE